Shorta Privacy Policy

Shorta values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, mobile applications, and related services (collectively, the “Platform”).

By using Shorta, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following categories of information:

Account Information: When you create an account, we collect information such as your email address, username, and authentication credentials.

Usage and Viewing Data: We collect information about how you interact with the Platform, including viewed content, watch history, interactions, preferences, and engagement data.

Device and Technical Information: We collect device identifiers, operating system, app version, browser type, IP address, and related technical data.

Location Data: We may infer your general location (e.g., country or region) from your IP address to personalize content, enable features, and comply with legal obligations.

Payment Information: If you purchase subscriptions or Tickets, payment information is processed by third-party payment providers or app stores. Shorta does not store full credit card numbers.

Advertising Data: For ad-supported viewing, we may collect data related to ad impressions, interactions, and attribution, including identifiers used for advertising purposes.

Camera and Photo Library: If you choose to upload or update your profile picture, we may access your device's camera or photo library with your permission. Photos or images you provide are used solely to set your profile picture and are uploaded to our servers for display within the Platform.

Communications: If you contact us (e.g., support requests or feedback), we collect the content of those communications and related metadata.

Cookies and Tracking Technologies: We use cookies, SDKs, and similar technologies to operate the Platform, remember preferences, analyze usage, and improve performance.

2. How We Use Your Information

We use your information to:

Provide, operate, and maintain the Platform
Enable access to Content through free, subscription, or Ticket-based models
Process payments and manage subscriptions or virtual currency
Personalize content, recommendations, and user experience
Deliver advertisements where applicable
Communicate with you regarding updates, notifications, and support
Monitor usage, analytics, and performance
Detect fraud, abuse, or security issues
Comply with legal and regulatory obligations
Enforce our Terms of Service

3. Sharing of Information

We may share your information with:

Service Providers: Trusted third parties that help us operate the Platform, such as hosting, analytics, advertising technology, customer support, authentication, and payment processing providers.

Advertising Partners: For ad-supported content, we may share limited information with advertising partners to deliver, measure, and improve ads.

Legal and Compliance: Authorities or third parties when required to comply with applicable laws, regulations, legal processes, or to protect the rights, safety, and property of Shorta or others.

Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Analytics

We use cookies and similar technologies to:

Maintain user sessions and authentication
Remember preferences and settings
Measure usage and performance
Analyze trends and improve the Platform

You can control cookies through your browser or device settings. Disabling cookies may affect certain features or functionality.

5. Advertising and Analytics

Shorta may use third-party analytics and advertising tools to understand usage patterns and deliver relevant ads in free, ad-supported experiences.

These partners may collect information through cookies, SDKs, or similar technologies in accordance with their own privacy policies.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including countries with different data protection laws.

We take appropriate measures to ensure that international data transfers comply with applicable legal requirements.

8. Your Rights and Choices

Depending on your location, you may have rights to:

Access, correct, or delete your personal data
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Request data portability
File a complaint with a data protection authority

To exercise these rights, please contact us using the information below.

9. Data Retention

We retain personal data as long as your account is active or as necessary to provide the Platform, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Children’s Privacy

Shorta is not intended for children under 13 years of age (or the minimum age of digital consent in your jurisdiction). We do not knowingly collect personal data from children.

If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Platform or other appropriate means.

Continued use of the Platform after updates constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at: privacy@shorta.com